No task too small, no challenge too big
We offer a range of engagement models to fit your needs including time and materials, fixed bid, and retainer-based service agreements (SLA). We would welcome to opportunity to lead a time sensitive project, serve as a part-time or interim IT leader, or support a new system selection and implementation . Our expertise across all facets of IT will help support our clients in a flexible and comprehensive way.
IT Strategic Planning
Develop a comprehensive technology strategy by maximizing existing investment, driving tech innovation, improving customer experiences all while enhancing security and scalability of your business systems and infrastructure.
Provide day-to-day leadership for your IT team, including tactical and strategic services to ensure you are operating your IT organization at the highest level. These services include staff planning, project oversight, and day-to-day service management as well as any of the other services at RCG.
Systems Selection and Implementation
Evaluate current systems landscape, identify gaps and opportunities, leverage our deep experience across ERP, CRM, Marketing Automation and middleware to find the right “fit” solution, then lean on our team to ensure a successful deployment.
Realize synergies quickly with our M&A expertise. Combining our People, Process, and Technology approach to gain immediate ROI, build scalable and secure integrations, and ensure you have the resources and teams to support the business going forward.
Realize efficiencies in your workforce to drive automation and cost savings through digital and business transformation. Enhance customer experiences and drive top line revenue through modern digital technologies including self-service portals, e-commerce, and marketing automation.
Assess your current cybersecurity maturity using NIST standards to identify key vulnerabilities. Develop a plan to harden your security posture and add the tools and services needed to manage zero day exploits and stay ahead of the latest threats.
Cybersecurity needs have changed dramatically in the modern, cloud-first infrastructure. Having an integrated authentication model is the foundation of good security practices. Work with us to enable multi-factor (MFA), single sign on (SSO) to consolidate your current and legacy authentication needs.
Building systems and data-centric roadmap
Supporting your customers experiences and digital engagements is tantamount to your business’ growth and customer retention. We help architect your future to ensure a converged, integrated tech stack to support remarkable CX, operational efficiency, and data-driven insights into your business.
ERP is the lifeline of your business. Ensuring its performance, reliability, scalability will be table stakes for your growth plans. ERP also happens to be an area where most business are missing great process improvement opportunities. We can provide expertise to maximize your existing investments and take your organization to the next level.
Accelerate your organization’s technology capabilities
Most IT organizations focus on this “issue of the day” and over index skills and tools in those areas. Our IT assessment and maturity services quickly identify future risks or areas for improvement in your IT function, mitigate those risks, establish a plan to “build for tomorrow”.